Your privacy is our responsibility

Privacy Policy — How Hiibaje Keeps Your Information Safe

Hiibaje takes your personal data seriously. This page explains what information we collect, why we collect it, and how we keep it safe.

Last updated: June 2026

Our privacy commitments at a glance

The core principles we follow to protect your data at Hiibaje

Encrypted protection
All your personal data and transaction data are secured with SSL/TLS encryption. No third party can access your information under any circumstances.
No sale of personal data
Hiibaje never sells or rents your personal data to any third party. Your data is used solely for the operation of the platform.
Minimal data collection
Only the data that is strictly necessary is collected. We do not ask for unnecessary personal information. Less data means less risk.
Your control
You have the full right to view, correct, or delete your own data at any time. Contact support whenever you need to.
Retained for a defined period
Data is not retained beyond what is necessary, except where required by law. After account closure, data is deleted within the specified timeframe.
International standards
Hiibaje follows international data protection standards (modeled on GDPR principles). Regular security audits are conducted.
About this policy

This Privacy Policy explains the data processing relationship between Hiibaje ("we", "us") and users of the platform ("you"). By using Hiibaje, you agree to this Privacy Policy.

1Introduction and scope

Hiibaje is an online gaming platform serving users in Bangladesh. We place the highest value on user privacy and believe that transparency is always the best policy.

This Privacy Policy applies to the following:

  • When using the hiibaje.net website
  • When using the Hiibaje mobile app
  • When contacting Hiibaje customer support
  • When receiving promotional emails or messages from Hiibaje

This policy is to be read alongside our Terms and Conditionsmust be read together with. Both documents combined form your complete agreement with Hiibaje.

2What data we collect

2.1 Information Provided Directly

Information you provide when registering and using your account:

Type of data When it is collected Why it is needed
Full name During registration To verify your account and confirm your identity
Date of birth During registration To verify age (18+)
Email address During registration Communication and account recovery
Mobile number During registration OTP verification and security
Current address During KYC verification To verify identity and place of residence
National ID / Passport During KYC verification To fulfill legal obligations
Payment information During deposit / withdrawal To process transactions

2.2 Automatically Collected Information

Some information is collected automatically when you use the platform:

  • Device information: Device type, operating system, browser
  • IP address: For geolocation and security verification
  • Usage patterns: Which games are played, for how long, and how often
  • Log files: Server logs, error reports
  • Cookie data: Session management and user preferences

3How your information is used

Hiibaje uses collected data solely for the following purposes:

Platform operations

Account creation and management, transaction processing, and delivery of gaming services.

Ensuring security

Fraud prevention, identity verification, and detection of suspicious activity.

Relevant offers

Sending promotions and bonus offers tailored to your preferences (you can opt out at any time).

Service improvement

Fixing platform bugs, developing new features, and improving the user experience.

If your data is ever used for a purpose not listed above, you will be informed separately and your consent will be sought where required.

4When and with whom your information is shared

Hiibaje never sells your personal data. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Technology partners that support platform operations (such as payment gateways and game providers) may have limited access to certain data. They are also bound by strict confidentiality agreements.

4.2 Legal Obligations

Hiibaje may be legally required to provide data in response to a court order, government directive, or regulatory authority request. Where possible, you will be notified.

4.3 Business Changes

In the event of an ownership change or merger, your data may be transferred to the new entity. It will remain protected under this policy.

What we don't do

Your data is never sold, rented, or traded to advertisers, data brokers, or any other third party — not ever.

5Cookies and tracking policy

The Hiibaje website uses cookies. Cookies are small data files stored in your browser.

5.1 Types of Cookies

  • Essential cookies: For login sessions and security — the site cannot function without these
  • Functional cookies: To remember your language and preferences
  • Analytical cookies: To monitor site performance

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

6Data protection practices

Hiibaje uses industry-leading technology to keep your data secure:

SSL/TLS encryption

All data transmissions are secured with 256-bit SSL encryption.

Secure servers

All data is stored in internationally certified, secure data centers.

Access control

Only authorized personnel may access relevant data, and only on a need-to-know basis.

Regular audits

An independent team of security specialists conducts regular system reviews.

That said, no system is 100% impenetrable. In the event of a data breach, we will promptly notify all affected users and work to resolve the issue as quickly as possible.

7Your data rights

Hiibaje believes you should have full control over your own data. You have the following rights:

Right to access your data

To find out what information Hiibaje holds about you, submit a request to our support team.

Right to rectification

You may request corrections to inaccurate or outdated information at any time.

Right to erasure

After closing your account, you may request deletion of your data (except where retention is required by law).

Right to object to processing

You can opt out of marketing use of your data and unsubscribe from marketing emails at any time.

Right to data portability

You may request a download of your data in a structured format.

Right to restrict processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise your rights

To exercise any of the rights above [email protected] Email us or reach out via live chat support. We will respond within 30 days.

8Protection of minors

Hiibaje strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18.

If we become aware that data has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian discovers that their child is using Hiibaje, please contact our support team immediately.

9Third-party links and services

Hiibaje integrates with game providers and payment service providers. These third parties have their own privacy policies that apply on their respective platforms.

Hiibaje does not control the privacy practices of these third parties. However, we only work with trusted, established partners and require them to comply with our privacy standards.

Stay informed

Please read the privacy policy of any third-party service before using it. Hiibaje is not responsible for the data protection practices of third parties.

10Policy changes and updates

Hiibaje may update this Privacy Policy from time to time. For significant changes:

  • An update notice will be sent to your registered email
  • A notification will be shown when you log in to the platform
  • The "Last Updated" date at the top of this page will be revised

Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or concerns: [email protected] — We will respond within 72 hours.

Frequently asked questions

No, never. Hiibaje does not sell, rent, or trade your personal information to any advertisers, data brokers, or third parties. Your data is used solely for operating the platform.

Your data is retained for as long as your account remains active. After account closure, certain data (such as transaction records) may be kept for up to 5 years to meet legal obligations. All other personal data is deleted.

Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences in your account settings. You can also contact support directly to make the request.

Log in to your account and visit the profile section to view your stored information. For a full data report, send a request to [email protected] — we will respond within 30 days.

In some cases, data may be transferred to international servers for game provider or payment processing purposes. In all such cases, international data protection standards are observed and data remains fully encrypted.

Play with peace of mind — your data is safe with us

Hiibaje's strict Privacy Policy keeps your data protected. Register today and enjoy a safe gaming experience.

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