Terms & Conditions — Complete Guidelines and Terms for Using Hiibaje

1General Terms & Conditions

Hiibaje is an online gaming platform offering a wide range of casino games, Sports Betting, and other gaming content. The platform operates under an international gaming license and complies with the guidelines of the relevant regulatory authorities.

To use Hiibaje, you must:

• Must be of legal age to participate in online gaming under the laws of your country (minimum age: 18)
• You must ensure that online gaming is not legally prohibited in your jurisdiction
• Accounts must be operated in your own name and for your own use
• All information provided must be truthful and accurate

Hiibaje reserves the right to deny or restrict any user's access at any time, particularly where a breach of the rules is suspected.

2Account Registration and Verification

2.1 Registration Process

To create an account on Hiibaje, you must complete the registration form with accurate and complete information. Details required at registration include: full name, date of birth, a valid email address, and a contact number. Registering with false information may result in account termination and forfeiture of any balance.

2.2 Identity Verification (KYC)

Hiibaje follows a KYC (Know Your Customer) process to ensure security and prevent fraud. Identity verification may be required before a withdrawal request is processed or after a certain deposit threshold is reached. Required documents may include:

• Copy of national ID card or passport
• Proof of current address (utility bill or bank statement)
• Proof of Payment Method Ownership

Hiibaje reserves the right to withhold withdrawals until KYC verification is completed.

2.3 Account Security

Keeping your account password confidential is your responsibility. Any unauthorized access to your account must be reported to Hiibaje support immediately. You are responsible for all activity carried out using your credentials.

3Deposit and Withdrawal Policy

3.1 Deposit Rules

Deposits on Hiibaje can be made via mobile banking, e-wallets, and bank transfer. The following rules apply to deposits:

• A minimum deposit amount applies — this limit may vary by payment method
• Only deposits from payment accounts registered in your own name are accepted
• Third-party deposits are strictly prohibited
• Hiibaje reserves the right to decline any deposit without providing a reason

3.2 Withdrawal Rules

Certain conditions must be met to withdraw winnings. Per Hiibaje's withdrawal policy:

• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals will not be processed until KYC verification is complete
• Wagering requirements must be met before withdrawing funds tied to a bonus
• Standard withdrawal requests are processed within 30 minutes to 24 hours
• In cases of unusual or suspicious activity, Hiibaje may place a withdrawal on hold pending additional verification

4Bonus & Promotion Terms

4.1 Bonus Claim Rules

Hiibaje offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms, which must be read before claiming.

4.2 Wagering Requirements

Most bonuses come with a wagering requirement, meaning you must wager a specified amount before withdrawing bonus funds. For example, a 30x wagering requirement on a BDT 100 bonus means you need to place BDT 3,000 in bets.

• Full wagering requirement details are provided alongside each bonus
• The wagering contribution rate may vary depending on the specific game
• Bonus validity is generally 7–30 days; the bonus will be voided upon expiry

4.3 Bonus Abuse

Hiibaje is vigilant against bonus abuse and manipulation. The following activities will be treated as bonus abuse:

• Claiming bonuses using multiple accounts
• Deliberately losing or placing low-risk bets to meet bonus wagering requirements
• Coordinating with others to manipulate bonuses

If bonus abuse is confirmed, the relevant bonus and any associated winnings will be voided and the account may be closed.

5Gaming Rules

5.1 Fair Play Guarantee

All games on Hiibaje use Random Number Generator (RNG) technology, which is regularly audited by independent bodies. Every game outcome is entirely random and not predetermined.

5.2 Technical Issues

If a technical issue occurs during a game, Hiibaje will make reasonable efforts to resolve it fairly. However, Hiibaje will not be liable for losses resulting from internet disconnection or device-related problems.

5.3 Game Result Disputes

If you have a dispute regarding a game outcome, please contact Hiibaje support. Log files and server records will be considered final. Disputes must be raised within 7 days of the game ending.

6Prohibited Activities

• Money Laundering: Attempting to launder funds from illegal sources through the gaming platform
• Fraud: Providing false information, using stolen payment methods, or engaging in chargeback fraud
• Software Abuse: Using bots, scripts, or any other automated tools
• Multiple accounts: Creating or operating multiple accounts under the same person's name
• Collusion: Colluding with other players to gain an unfair advantage
• Hacking: Attempting to breach the platform's security systems

7Account Suspension and Closure

7.1 Hiibaje's Rights

Hiibaje may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions
• Providing false or misleading information
• Where fraud or illegal activity is suspected
• Failure to complete KYC verification
• Where required by a court order or regulatory authority

7.2 Closure at User's Request

You may close your account at any time. Please withdraw any remaining balance before doing so. Account closure requests must be submitted to Hiibaje support.

8Responsible Gaming Policy

Hiibaje places responsible gaming at the top of its priorities. We believe gaming is for entertainment — it should never become a source of financial stress or personal hardship.

Hiibaje provides the following responsible gaming tools:

• Deposit limit: Set daily, weekly, and monthly limits
• Betting Limits: Set a maximum amount per bet
• Session Timer: Decide how much time you want to spend on gaming
• Self-Exclusion: Pause your account for anywhere from 7 days to permanently
• Cooling-off period: Take a temporary break from gaming

If problematic gaming behaviour is identified, Hiibaje may proactively impose restrictions. For more details, Responsible Gaming View page.

9Privacy and Data Protection

Hiibaje treats the personal data of its users with the utmost care. Our detailed policy on data collection, storage, and use is available separately Privacy Policy Published on page.

In short, Hiibaje:

• Does not sell personal data to third parties
• All data is secured with SSL encryption
• Only data necessary for operating the platform is collected
• Complies with international data protection standards
• Gives users the right to access and delete their personal data

10Changes & Updates

Hiibaje reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The latest version is always available on this page. It is your responsibility to keep your password secure, read the latest terms, and stay informed of any changes.